Windows , . 19)

Windows

Windows Sandbox may fail to start with 'ERRORFILENOTFOUND (0x80070002)' on devices in which the operating system language is changed during the update process when installing Windows 10, version 1903. Microsoft is working on a resolution and will provide an update in an upcoming release. Jan 08, 2018  The Windows 10 operating system has been out for more than a couple years now. I still get questions on how to perform certain tasks and which settings to use within the operating system.

The Code 19 error is one of several Device Manager error codes. It's caused by one or more issues with parts of the Windows Registry that contain driver and other information about the particular hardware device.

The Code 19 error will almost always display in one of the following two ways:

Details on Device Manager error codes like Code 19 are available in the Device Status area in the device's properties.

Device Manager error codes are exclusive to Device Manager. If you see the Code 19 error elsewhere in Windows, chances are it's a system error code which you should not troubleshoot as a Device Manager issue.

The Code 19 error could apply to any hardware device in Device Manager but most Code 19 errors appear on optical drives like DVD and CD drives, USB devices, and keyboards.

Code 19 errors could also be seen in any of Microsoft's operating systems, including Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, and more.

How to Fix a Code 19 Error

  1. Restart your computer if you haven't done so already. There is always the remote possibility that the Code 19 error you're seeing was caused by some kind of fluke or temporary problem. If so, a simple reboot might fix the Code 19.

  2. Did you install a device or make a change in Device Manager just before you noticed the Code 19? If so, it's very possible that the change you made caused the Code 19 error. Undo the change if possible, restart your PC, and then check again for the Code 19 error.

    Depending on the changes you made, some solutions might include:

    • Removing or reconfiguring the newly installed device
    • Reversing the registry changes you made
    • Rolling back the driver to the version prior to your update
  3. Delete the UpperFilters and LowerFilters registry values. A common cause of Code 19 errors is the corruption of two registry values in the DVD/CD-ROM Drive Class registry key.​

    Deleting similar values in the Windows Registry could also be the fix to a Code 19 error that appears on a hardware device other than a DVD/CD drive. The UpperFilters/LowerFilters tutorial linked above will show you what you need to do.

  4. Uninstall iTunes through Control Panel or with a program uninstaller. While that might sound a little drastic, iTunes is the cause of enough Code 19 errors to make it into this troubleshooting guide.

    If removing iTunes works, you might try installing it again from scratch, which doesn't always re-introduce the problem.

  5. Reinstall the drivers for the device. Uninstalling and then reinstalling the drivers for the device that's experiencing the Code 19 error is a likely solution to this problem.​

    Properly reinstalling a driver, as in the instructions linked above, is not the same as updating a driver. A complete driver reinstall involves removing the currently installed driver and then letting Windows install the driver over again from scratch.

  6. Update the drivers for the device. Installing the latest manufacturer supplied drivers for a device with the Code 19 error could fix the problem. If updating the drivers solves the Code 19 error, it probably means that there was some kind of issue with the drivers that Windows was storing that you reinstalled in the previous step.

  7. Use System Restore to revert device drivers and registry configurations back to a state previous to the Code 19 error. Be sure to choose a restore point from a date and time before you know or suspect that the Code 19 error first appeared.

  8. Disable any hardware-based security on the device. Windows could report a Code 19 error on a device like an external hard drive if the drive had been previously secured with a password.

  9. Replace the hardware. As a last resort, you might need to replace the hardware that has the Code 19 error.

    It's also possible that the device is not compatible with this version of Windows. You can check the Windows HCL to be sure.​

    If you've discovered that hardware can't be the cause of this Code 19 error, you could try a repair install of Windows. If that doesn't work, try a clean install of Windows. We don't recommend doing either of those more drastic options before you try replacing the hardware, but you may have to if you're out of other options.

Need More Help?

If you're not interested in fixing this Code 19 problem yourself, you can view a full list of your support options, plus help with everything along the way like figuring out repair costs, getting your files off, choosing a repair service, and a whole lot more.

Posted by
Software Engineer

Windows 19 Download

19 days ago

Hey all - changelists are now available if you need them :)


  • Windows 10 version 1507 - KB4503291 (OS Build 10240.18244)

  • Windows 10 version 1607 - KB4503267 (OS Build 14393.3025)

  • Windows 10 version 1703 - KB4503279 (OS Build 15063.1868)

  • Windows 10 version 1709 - KB4503284 (OS Build 16299.1217)

  • Windows 10 version 1803 - KB4503286 (OS Build 17134.829)

  • Windows 10 version 1809 - KB4503327 (OS Build 17763.557)

  • Windows 10 version 1903 - KB4503293 (OS Build 18362.175)


For details on the latest status of the 1903 rollout and known issues, see here.

For details about feedback, and how to capture traces if needed, see here.

UPDATE:

164 comments
This entry was posted on 02.08.2019.